Accessible Business

Accessible Business


The Welcome Platform is a cloud based web application that can be accessed via any device including PC, Mac, tablet or mobile. Through the platform you will be able to monitor and run the functions it offers. This works for both stationed and mobile customer service teams.


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    Customised Welcome Business Platform

    The Welcome Business Platform gives you the ability to use it with a mobile, tablet or desktop device. Using the platform you can provide your accessibility features and what assistance you can provide along with venue opening times and contact information.

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    We Contact the Venue

    Upon request Neatebox can organise a meeting to show the benefits to your business and increased accessibility to your customers.

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    Stay Informed

    Neatebox will email you to confirm meetings, calls or any other form of communication needed


Selling Features

Selling Features

The Welcome platform for Businesses provides benefits over and above creating an inclusive society. The web based application were built with a variety of venues in mind. Through observation and case studies of previous test venues, Neatebox has developed a revised version of the Welcome platform. This feedback has enabled us to develop a more intuitive platform that enables businesses to provide an efficient customer service experience.

Cloud Based Dashboard

Convenience of all your user interactions and analytics of customers in one spot. Allowing for improved customer service and actionable data.

Direct Line to Users

The build of the user and retail versions of the Welcome platform allow for direct communication. Users can update their arrival time allowing customer service teams to easily identify and prepare for their arrival.

High Return Advertising

The Welcome platform has the unique advantage of allowing customers with accessibility needs to see what venues they can visit and get high-quality customer service assistance. If your venue already is fully accessible then the platform provides a fantastic advertisement directly to an often forgotten market.

Community Awareness for Access

By joining the Neatebox Welcome community we promote you as a leader in the field of accessibility, inclusion and adopting assistive technology for the betterment of the community. Bringing your business forward in terms of equal rights for all customers.

Create Venue Profile

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    Individual venue login

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    Multiple users with one login

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    Mobile, tablet and computer compatible

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    Edit profile settings easily

Customize Venue Profile

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    Update in real time

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    Update map, address and opening hours

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    Update accessibility features

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    Update location restrictions

Know Your Customer

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    Live User Profiles

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    Required Accessibility needs

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    Live time adjustments for delays or cancellations

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    Advanced visit schedules

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    Customer provided daily needs

Smarter Customer Service

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    Manage all customers in one place

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    View all arrivals, delays and cancellations

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    All updates live to save team time

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    Advanced visit schedules

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    Customer provided daily needs

Create Venue Profile

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    Individual venue login

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    Multiple users with one login

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    Mobile, tablet and computer compatible

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    Edit profile settings easily

Customize Venue Profile

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    Update in real time

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    Update map, address and opening hours

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    Update accessibility features

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    Update location restrictions

Know Your Customer

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    Live User Profiles

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    Required Accessibility needs

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    Live time adjustments for delays or cancellations

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    Advanced visit schedules

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    Customer provided daily needs

Smarter Customer Service

  • Connector.Connector.

    Manage all customers in one place

  • Connector.Connector.

    View all arrivals, delays and cancellations

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    All updates live to save team time

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    Advanced visit schedules

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    Customer provided daily needs


Enquire for Venue

Request a Venue







Request Process

Would you like the Welcome platform for your business or enterprise? Fill out our “Request Form”.


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    Request Welcome at Your Venue

    Use the request form to fill out information and send to the Neatebox team.

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    We Contact You

    With your request, we can prepare a Welcome platform package catered directly to your business needs.

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    Enquire for Pricing Only

    Want to see how much a venue will cost before sign up? We are happy to provide you with a pricing package for your situation.


Still Have Questions?

Still Have Questions?


At Neatebox we want to provide you with the best customer experience. This means providing communication options that work for everyone. If you need help with the app download, app install or usage of any app then feel free to use any of the sources below.

Why Contact Us?


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    Downloading the app?

    We can help you choose the device and app store that will give you the download. We can also help with troubleshooting of device compatibility.

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    In App Navigation

    Our app has been designed to be fully accessible; however, even then we know that navigation can require some advice. We are here for that too.

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    Anything Else?

    We are here for you. We will try our best to solve any customer service problem you may have. First read the FAQ’s and if nothing applies then please contact our customer service department and we will get back to you.

Join Our Newsletter Today

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    Up To Date Info

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    New Venues Announced

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    We Dont Spam

Join Our Newsletter Today

Why Subscribe?

  • Connector.Connector.

    Up To Date Info

  • Connector.Connector.

    New Venues Announced

  • Connector.Connector.

    We Dont Spam