IET Local Authority Guide to Emerging Transport Technology

2017- 2018

Background:

The second edition of the Institution of Engineering and Technology and ITS United
Kingdom Local Authority Guide to Emerging Transport Technology. This Guide is intended to assist local government officers, elected members and those working with local government to understand some of the challenges and opportunities that authorities will face in coming years in delivering local transport and highway services.

Case Study Background:

Neatebox is an inclusive solutions led company, working with proximity aware technology, which focuses on creating and providing products that improve the quality of life for specific users but which ultimately aim to provide and support an inclusive society.

Through his work with Guide Dogs for the Blind UK, Gavin Neate, CEO of Neatebox, has become increasingly aware of the accessibility being built in as standard to modern smart devices and began to see the need for smart technology to increase the development of inclusive solutions.

Neatebox have used their knowledge of visual impairment and routine experience of unsafe and poorly installed pedestrian crossings to design a system by which the blind, visually impaired and pedestrians living with reduced mobility could interact with the environment around them simply using their smartphone and the Bluetooth Low Energy (BLE) functionality within.

The user runs the free Neatebox Pedestrian Crossing application and once they come into close proximity with a pedestrian crossing box fitted with Neatebox BLE technology, the button is either pressed on the phone, or it can be set to press the button automatically within a certain time frame to allow the crosser to get ready. This removes anxiety and limitations on users and is not limited to those with impairments as it can also be used by anyone who has their hands full!

The app also gathers a lot of data on how people move around a city which is collected and can be analysed. This contributes to the goals of Smart Cities, MaaS and future planning for cities and towns.

First Use:

The first active test site was on Holyrood Road in central Edinburgh.

Application:

Since their first installation, Neatebox have created two more test sites. In partnership with Lothian Health Board, there have been four installations on Lauriston Place in Edinburgh, chosen due to its proximity to the Princess Alexandra Eye Pavilion. The technology is also incorporated on the privately owned pedestrian crossing at the RBS Head Office in Edinburgh. This is the first private installation of its type in the world and can also be pressed using a smart watch.

Neatebox has carried out extensive user testing with a wide variety of disabled users at their trial sites and are fine tuning the development of the product and application so that their technology can become part of the industry standard for pedestrian crossings, which will be ready for summer 2017.

Benefits:

Maintaining an active life improves the social, commercial and physical mobility of those in society who have permanent or temporary challenges in this area – this also reduces the pressure on the health system by encouraging motivation and addressing loneliness which can positively affect potential triggers for mental illness. As the ageing population figures are set to double by the year 2050, and this will increase the figures of those with a disability, it is future proofing for our smart cities.

The technology has the benefits to be either retrofitted into existing pedestrian crossings or become part of the manufacturing process for any new installations. With around 300,000 pedestrian push buttons in the UK, Neatebox is looking to increase production and see the technology rolled out across the country to the benefit of a wide range of users.

Still Have Questions?

Still Have Questions?


At Neatebox we want to provide you with the best customer experience. This means providing communication options that work for everyone. If you need help with the app download, app install or usage of any app then feel free to use any of the sources below.

Why Contact Us?


  • Connector.

    Downloading the app?

    We can help you choose the device and app store that will give you the download. We can also help with troubleshooting of device compatibility.

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    In App Navigation

    Our app has been designed to be fully accessible; however, even then we know that navigation can require some advice. We are here for that too.

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    Anything Else?

    We are here for you. We will try our best to solve any customer service problem you may have. First read the FAQ’s and if nothing applies then please contact our customer service department and we will get back to you.

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