NEATEBOX is

NEATEBOX is



Our Story

Our Story


Following ten years service with The Royal Air Force, our founder Gavin Neate commenced an 18 year career with Guide Dogs as a guide dog mobility instructor. His comprehensive knowledge of visual impairment and assistive technologies led him to create Neatebox.

Since founding the company in 2011 the company has grown in products, staff and ambition. However, one thing has stayed very much the same, this is the focus on access and inclusion for everyone and their environments through assistive technology.

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Our Mission

Our Mission at Neatebox has been the same ever since we were founded in 2011. We want to provide assistive technology to create a fulling inclusive and accessible world.

Our vision is large and we are working towards it step by step; however, none of it would be possible without our followers and users alike.

 

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Our Support


We at Neatebox are always excited to hear from people all around the world. If it has to do with accessibility and inclusion we would love to hear about it. Even if you just want to let us know some of the difficulties you face or some of the successes you have seen in access

Our Team

Our Team


Founder & CEO
Gavin Neate

Operations Director
Allan Hutcheon

Marketing Manager
Jeffrey Hughes

Director of Inclusion
David Keenan


Still Have Questions?

Still Have Questions?


At Neatebox we want to provide you with the best customer experience. This means providing communication options that work for everyone. If you need help with the app download, app install or usage of any app then feel free to use any of the sources below.

Why Contact Us?


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    Downloading the app?

    We can help you choose the device and app store that will give you the download. We can also help with troubleshooting of device compatibility.

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    In App Navigation

    Our app has been designed to be fully accessible; however, even then we know that navigation can require some advice. We are here for that too.

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    Anything Else?

    We are here for you. We will try our best to solve any customer service problem you may have. First read the FAQ’s and if nothing applies then please contact our customer service department and we will get back to you.

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